At Lynacz, we aim to ensure you are completely satisfied with your purchase. If for any reason you need to return a product, our return process is simple and customer-friendly.

Eligibility for Returns

  1. Timeframe: Items can be returned within 7 days of delivery.
  2. Condition: Products must be unused, undamaged, and returned in their original packaging with all accessories and manuals included.
  3. Proof of Purchase: A valid receipt or order confirmation is required to process your return.

Non-Returnable Items

The following items cannot be returned:

  • Products damaged due to improper use, mishandling, or unauthorized repairs.
  • Items marked as Final Sale or Non-Returnable at the time of purchase.
  • Opened consumables or software products.

Return Process

  1. Contact Us: To begin the return process, email us at contact@lynacz.com. Provide your order details and the reason for the return.
  2. Approval: After reviewing your request, you will receive a Return Authorization (RA) number and further instructions.
  3. Return Shipping:
    • You will need to send the product back to us through a courier service of your choice.
    • Ensure the item is securely packed and include the RA number on the package.
    • Please note that the return shipping cost is your responsibility unless the product was defective or incorrect.

Refunds

  • Refunds will be initiated once we receive and inspect the returned product.
  • The amount will be credited to your original payment method within 7-10 business days after approval.
  • Shipping fees, if applicable, are non-refundable unless the return is due to an error on our part.

Exchanges

For exchanges, kindly initiate a return for the original item and place a new order after the refund has been processed.

Damaged or Defective Products

If your product arrives damaged or defective, notify us within 48 hours of delivery. We will arrange for a replacement or a full refund, including shipping costs.

Contact Us

For any assistance or further information, feel free to reach out:

We value your trust in Lynacz and are committed to ensuring your satisfaction!